thank you so much cricket for not having 24 hour support. thank you so much for only having an address in california to address my concerns to. thank you so much cricket for after 6 years of service, failing me so greatly. thank you so much for my last month of service with you, although, i think you know i can find comparable service and probably even cheaper. you have no idea what problems this one night has caused for me. to show my bill as owing nothing, but still service is suspended. I have no ability to contact family. i have no ability to let anyone know she has passed. i have no ability to contact her family. i had to borrow a strangers phone, and as the number was unrecognized at 2am... no one answered. thanks again. i will enjoy our last 30 days together as i scope out new providers.