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vice86
Carl

texts & emails delayed/calls not getting through

It may be a coincidence but I've noticed these problems ever since upgrading from Nougat to Oreo 8.0 on my Moto Z Play.

It's not ALL the time but it enough to be REALLY annoying. Text and emails can take up to hours before i get them. Friend messaged me and it didn't show up till over an hour after he sent it thru Hangouts. Sister sent a message through WhatsApp and that took over an hour till I got it. Same with the stock Android message app.

Also calls not coming through. My sister called 3x the other day and I never heard the call or even had a notification that she called 3 times.

I already reset my network and all that stuff. Any ideas? It's become problematic...don't really want to leave Cricket but if Cricket is the problem then I have no option Smiley Sad

11 Replies
RockyE
Barry

Re: texts & emails delayed/calls not getting through

Im not sure but I have noticed that 3mbps down on cricket is alot slower than it was on AT&T sounds like they have poor management software I think it goes through a proxy server and its also a CDMA network not GSM but for the price im paying im sticking with it no other carrier competes just wished they offered wifi calling to every non cricket compatible device that way service would be based off of your internet connection I live in a rural area and its very much needed
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RockyE
Barry

Re: texts & emails delayed/calls not getting through

I heard cricket was supposed to merge with AT&T and basically be AT&T's former prepaid service and it would become a GSM network but when I force my phone to LTE only it will not make or receive phone calls only on LTE/WCDMA when I was with AT&T I could use LTE only to make and receive calls and forcing my phone to GSM using hidden engineer menus also will not work at all with cricket so that tells me its CDMA
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jakenmia
Barry

Re: texts & emails delayed/calls not getting through

Cricket is the problem. As far as them helping you, all you will hear is CRICKETS. Switch sooner than later.
jakenmia
Barry

Re: texts & emails delayed/calls not getting through

Why struggle w/Cricket??? There are so many providers that actually provide service. Ditch Cricket.
RockyE
Barry

Re: texts & emails delayed/calls not getting through

true they will provide service but you will pay ridiculously for it I just switched from AT&T 5 lines paying almost $300 a month for 4 lines and now with cricket I have 5 lines for only $125 a month im not going anywhere I have good services it might be your phone spend the extra money and geat a real phone its worth it people expect a cheap $100 phone to work like a $1000 phone its not going to happen sorry 

0 Kudos

Re: texts & emails delayed/calls not getting through

Same here sony xz 2 android 8 flagship products not working ridiculous. Teck support from cricket is terrible! ¡!!! Guess I need to switch to Verizon. Get what ya pay for. Did you check smsc #? My phone won't take the number they gave me
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RockyE
Barry

Re: texts & emails delayed/calls not getting through

I just changed the smsc number to AT&T's Smiley Happy
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RockyE
Barry

Re: texts & emails delayed/calls not getting through

A simple google search reveals it +13123149810
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RockyE
Barry

Re: texts & emails delayed/calls not getting through

I also has problems at first but im a tech guru and didnt need to call cricket I knew exactly what to do and since changing the smsc number no more problems remember to hold 0 to add the + then input the rest of the numbers and save it
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