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Cannot get upgrade phone price after returning new defective phone

Pretty disappoint with cricket. Been a customer since they open. No help received with my problem that i have to wait 90 days to get an upgrade phone price again after returning new defective phone for refund. Seems like rule are inflexible here. Poor...
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Re: Cannot get upgrade phone price after returning new defective phone

@Fendrih 

We are very sorry to hear you had an issue that was not resolved. We would like to look into this further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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