I am not a Cricket Wireless customer, but had desired to be today but after the horrible treatment that I received by your customer service representatives over the phone, I felt compelled to report this to your attention and wanted to tell you that I may not ever be a customer in the future if my issue cannot be resolved in a timely manner that truly assists me and shows how important that I am as a customer, potentially, of Cricket Wireless.
We sincerely apologize for the frustrations you have experienced. If you did not get to the final step that shows your order number or receive an e-mail with an order number then the order was not completed. The charges you see are pre-authorization charges and will fall off within 3 business days. You can attempt another order at anytime.
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