cancel
Showing results for 
Search instead for 
Did you mean: 
webbej
Paparazzi

Online order didn't include SIM Card

Jump to solution

I have been waiting on hold and passed around to different departments until the line was finally just disconnected. I need to know what to do in the case where a SIM Card wasn't included with my online order.  I need a direct line to call to speak with someone.  I'm at my WITS END!

0 Kudos
1 Solution

Accepted Solutions
Moderator
Moderator

Re: Online order didn't include SIM Card

Jump to solution

@webbej, please reach out to our Support Team on Twitter @cricketsupport or on Facebook at m.me/cricketwireless if you still need a SIM card. We'd be happy to send you one! 

0 Kudos
2 Replies
Highlighted
Bulldog
Walk of Fame

Re: Online order didn't include SIM Card

Jump to solution

@webbej Have you made sure that the sim isn't already in the phone? If there truly is not a sim then you can just get one from a Cricket store or anywhere else that sells them. 

0 Kudos
Moderator
Moderator

Re: Online order didn't include SIM Card

Jump to solution

@webbej, please reach out to our Support Team on Twitter @cricketsupport or on Facebook at m.me/cricketwireless if you still need a SIM card. We'd be happy to send you one! 

0 Kudos