Meanwhile I'm going on over 2 months without being able to call and text reliably, to anyone other than my gf - to whom I can send and receive SMS, and I can call her, but she gets sent to Vmail, along with everyone else. I am locked out of Facebook and many other accts due to not being able to receive 2FA texts. Cricket has been the polar opposite of helpful, and if I had any sense I would have left already, but my number has been mine for close to ten years.
Cricket Insists that the account number I give them from straight talk is incorrect, straight talk says there's no way it could be anything else. Idk what to do. And talking to anybody on either end is about as frustrating as anything I've ever done, Cricket makes it very clear that I'm bothering them when I message them, and now the chat is setup in such a way to loop back to the bot so you can't even chat with a real human.
Has anyone had this sort of port issue? Anyone have any insight on what to do? Probably cut my losses and move carriers again, Cricket says I'd have to activate a new line in order to get a new number with them, and I'll be damned if I'm giving them any more money after this whole debacle.
HALP PLS. AM I SCREWED?
Thank you for your post. We apologize for the troubles with your port request. Please reach out to our support teams via Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with your info so we can assist.
Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too! Use the Kudos Button to offer a thumbs-up for good content.
Cell Phones, Plans and Service from Cricket
Top Reasons to Choose Cricket
How to Pick a Cell Phone Service
1. Review your most recent cell phone bill
Look for opportunities to save. In particular, take note of:
How much you're paying per line - Do you have a multi-line cell phone plan? What kind of discount are you getting? Could you save more by switching? Cricket's family and group plan offers a discount for each extra line up to the fifth line - so you could get 5 lines with 2 GB of high-speed data each for as little as $130/mo - as long as all 5 lines are on the $40/mo plan. Discounts apply to lines 2-5.
How much data you use - Do you burn through all of your high-speed data too soon? Do you always have lots of data to spare? Ideally, you don't want to get too little or too much. Cricket has a variety of cell phone plans to fit any lifestyle, so you can choose a cell phone plan that's just right.
Any surprise taxes or fees (which can really add up) - With Cricket, taxes are included in your bill, so you know exactly what to expect. For a list of our current fees, view our Charges & Fees page.
2. Decide how satisfied you are with your current cell phone
"Bring Your Own Phone" BYOP - If you want to keep your phone, bring it to Cricket - just make sure it's unlocked and compatible with our network.
Get a brand new smartphone - Had your eye on one of the hottest new phones? Just need an inexpensive device that does the job? We've got a variety of prepaid smartphones, many with great incentives when you switch to Cricket.
3. Consider any issues you've faced with service you had in the past
Have you had a lot of dropped calls or slow speeds? With Cricket, you'll enjoy extensive 4G LTE coverage nationwide.
Are you fed up with contracts? There's no annual contract with Cricket's prepaid plans.
Want great service? Providing outstanding customer care is a top priority at Cricket, which is why we make it easy for you to reach us via chat or on the phone. If you prefer to get answers quickly and easily, view our online support.
Read more about Cricket
Read less about Cricket