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M1k3
Fan

Quick to charge a bill but not quick to credit you !

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I was with in the warranty time and filed a claim. I then received the phone and was given a dirty phone and not working properly. I filed another claim this time in the cricket store which they were helpful. I received my phone later on and works great. I later then called to credit my time loss during the time i didn't have my phone which I use for work and even they confirmed all the warranty and they denied the 1st claim. Being a loyal customer and paying the bill always on time they have no respect & honer. Opening a case cause we pay and they can't even recognize their mistake. This will determine if I stay with this company. 

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Moderator
Moderator

Re: Quick to charge a bill but not quick to credit you !

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@M1k3 We'd be happy to look into this matter for you. Please contact Cricket Support on Twitter @cricketsupport or on Facebook at m.me/cricketwireless for assistance.

 

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Moderator
Moderator

Re: Quick to charge a bill but not quick to credit you !

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@M1k3 We'd be happy to look into this matter for you. Please contact Cricket Support on Twitter @cricketsupport or on Facebook at m.me/cricketwireless for assistance.

 

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