First off let me say I am beyond frustrated now with Cricket. This is getting obsurd. First I never get anywhere near my 10gis for my hotspot data before being cut off. I believe most ive actually gotten was a little over 6 gigs. And then they lie about the speed youll be dropped to once you got over the 10gigs. What I read was youll be slowed down to speeds about 183kbs. I have used 6 different devices, in 14 different locations and performed an astonishing amount of speed tests. DIdnt matter if I had 1 bar or full 5 bars. I never once ever got a speed over 27kbs. That is 100% completely unusable. Thats slower than old school dial up. I actually tried to write this out a few days ago but my data hadnt been reset yet. I had to refresh trying to load the webpage 7 times and it still never fully loaded. 45 minutes late and still nothing. Why? Because you get nothing. For 10 dollars a month added for hotspot it needs to be unlimited . Or at least usable.
And now to make matters worse and to make me more upset than ive ever been at a single company or service. I have the cheap piece of crap Alcatel Verso they gave for free a few months ago. The phone itself is absolutely horrible. BUT... this phone is stupidly defective and cricket knows it and still sells it. Constant over heating , turns off my hotspot over and over again, poor battery performance, poor RAM performance. THis phone sucks. So yesterday my phone ove rheated and cut itself off 4 times. So I just left the CRicket store. After i was called a liar (because evidently these phones have never had problems according to the sales woman) they then proceeded to tell me that even if i was telling the truth then its obvious I dont know how to use my phone correctly. Say what? Is this how you treat your customers ? She called me a liar. She actually said "YOu are lying" to my face.
So now i have 3 options. 1) buy a new phone, which I cant afford. 2) use a warranty claim and get the exact same phone which everyone has problems with back. NO thx. or 3) Leave Cricket. Why should I stay after how ive been treated today ? Will CRicket give me a real reason to stay or just further proving what ive been reading all along in that they dont care about their customers.
Oh yeah and lets not forget all the spam calls and daily spam texts i get since joining Cricket. Never got these before. But now its like 10-15 a day. Its obvious they sold me out.