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Store service

Was going to switch service today for my family. Young man in store said "I wouldn't waste my time on these phones personally." Totally talked us out of switching. Needed 3 new phones and walked out with nothing but aggravation and unhappy teenager. Thanks so much Indep, Mo.
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Re: Store service

Hello @Lisajohnston! Welcome to our Cricket Community Forum and thank you for your post. 

We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

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