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yinyuanPaparazzi

Other Android Phones

bthorPaparazzi

General Account / Profile

HACKER PORTED MY NUMBER OUT & CASE FILED 19 DAYS AGO. NO CALLS NO ASSISTANCE FROM CRICKET

MY NUMBER WAS HACKED & PORTED OUT. I HAVE 2 CASE NUMBERS C-73ZAA6 & C-1TJMN9 FILED “19” DAYS AGO. I CALL OR CHAT EVERY DAY. NO RESPONSE OR SUPPORT FROM CRICKET. JUST WE ARE WORKING ON IT. WHY CAN A HACKER DO THIS IN 15 MINUTES & CRICKET CANT FIX IT IN OVER 19 DAYS??? HOW ABOUT SOME SUPPORT CRICKET????

2 days ago

vkfakseowkdrud80000Extra

General Account / Profile

Porting Out Scam Again

I have been a long time customer of Cricket Wireless Service.On 8/24/2023, I got a suspicious message sending the PIN for the account transfer. I contacted customer service right away and reported that I didn't ask for a transfer. Cricket said all is well taken care of and as long as I didn't show my PIN all will be good. I changed my account password for better security. On 8/25/2023 all of a sudden my phone no longer had LTE service. I checked the account with suspicion and found that my number was deleted(I was the main account holder for 3 lines shared with family). Then when I checked the emails I was getting emails accessing my Wells Fargo Bank account and starting to wire transfer $2500 and moving $2200 from the brokerage investment into the checking account. They were also trying to access my Amex account. Ironically, the financial institutions were asking for the secure code that will be sent to my previous number. I didn't have the mobile service any more and all my family wa

2 days ago

09804906aPaparazzi

Billing & Payments

Anyone else experiencing gross i competence from Cricket?

Is this company more tone deaf and incompetent than AT&T?

2 days ago

BulletExtra

Apple Phones

Low volume

I have a I phone 7 and the volume has gotten so low that I can barely hear the other person. I want to upgrade to another IPhone. I am hard of hearing but it hasn’t been a problem until recently. Could someone recommend an IPhone that has very good volume control? Thank you in advance.

2 days ago

noeldejesus2004Extra

Service Features

deleted esim

Hi. I was trying to setup my iphone 15 when I accidentally deleted my esim on my previous phone. Now I can’t receive calls and texts and I badly need my number. Is there any way to get a qr code of my sim and how much would it cost? Thanks.

2 days ago

BigNewk10Extra

Samsung Phones

Having network issues

I have been having all kinds of issues lately with the network on all of the phones on my account. I can't make phone calls, text, or use mobile data. Phone only will work with WiFi. I've called customer several times and still no resolution to the problem. It is happening on multiple lines on my account. Customer service has been NO HELP the several times I have called them about this issue. It has grown VERY FRUSTRATING that I am seriously thinking about switching to someone else. I use to never have any problems with Cricket. I need answers!!!!!

3 days ago

IamHer007MBExtra

Apple Phones

mailbox number for voicemail

I have never set up my voicemail and now that I’m back to work and a lot busier I need to activate it asap. I’m not getting any option to reset on the website, in the app and no luck with customer service because it’s Sunday. I called my local cricket wireless and without any reset option on the website I’ll have to take my phone in. Can anyone help me with this? I have the iPhone 11

3 days ago

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