PUK Code


Hello! My sim’s been locked and is asking for the PUK code. I’ve sent the private message to Cricket support. How will I receive the code? 


Best answer by jdor_Cricket 21 May 2023, 23:21

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Hi @gurung2009 !

Our support team would be happy to help you with this. Please make sure that you include your wireless number, name on the account, ICCID of SIM, and IMEI of device in the private message to @CricketSupport so that our team can assist you as soon as possible.


When you send a private message to Cricket support, they typically respond through the same channel. They may send you a reply with the PUK code and instructions on how to use it to unlock your SIM card. It's important to keep an eye on your messages, including any email associated with your Cricket account or the messaging platform you used to contact their support team.

Alternatively, Cricket support may request additional information from you to verify your identity before providing the PUK code. This is a security measure to ensure that the SIM card is being unlocked by the rightful owner. In such cases, they might ask for details such as your account information, phone number, or other personally identifiable information.

If you haven't received a response from Cricket support or if you have further questions, I recommend reaching out to them again for assistance. They will be able to provide you with the most accurate and up-to-date information regarding your specific situation Mac Repairing Davie

Please note that it's always important to keep your PUK code in a safe place and avoid entering incorrect codes multiple times, as this can permanently disable your SIM card.