• 21 August 2018
  • 1 reply

I have the unlimited plan for 2 phones, but the second phone on the account has not been able to make or receive calls or texts for over a month now! i called, and chatted with agents last week and these folks DID NOT FIX a thing and had the nerve to send me a survey! I am expecting the dang on service to be fixed and on top of that you all are STILL expecting a dang near 100.00 payment from me next month, beware they will take your money for products THAT DO NOT WORK

1 reply

Userlevel 4
Badge +5

Hey there! Welcome to the Cricket community forum and thank you for your post. We do apologize for your recent service experience. We ask that you please PM us through our Facebook page ( or DM us through our Twitter page (@CricketSupport) and allows us to assist with this matter as we are more than happy to work toward a resolution.