I wanna report a store where is selling another carriers simcard

  • 26 July 2020
  • 1 reply
  • 29 views
L

Hi customer cares , I am not your Cricket user, I am currently with Lycamobile, and I went a Cricket store trying to top up a Lycamobile bills , the agent give a new simcard with Simple mobile, I don't know why ( why it's not Cricket? it's Cricket store) And asked me for $60 for 3 month using with 15GB. Right now my phone number gets stuck from lycamobile and simplemobile, and the Cricket store agent saying " to wait" like forever. 

I know this is not right place to report, but I just wondering is that legal to  activate other carriers service plan in a Cricket store？ I think I got a fraud from your agent in Flushing . 

 

I wont tell the agent's name but I have address 4403 kissena blvd Flushing NY 11354 .

 

I just wanna report it and please check the store

 

 

1 reply

J
Userlevel 4
Badge +5

Hello @Lorence1995! Welcome to our Cricket Community Forum and thank you for your post. 

We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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