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12- 23-19 Service problems since last week, not repaired after tickets put in! 1 phone/account states private# out going other still no voice mail service! Other accounts in zelienople, Pa. 16063-2929 area having major issues also no texts no service calls not working no voice mail, its been a week! Gonna have to get new service! Im losing business! Never had problems for almost 20 years and I dont use face book. Please please look into into?! Sincerely John
I placed a order on 12/05/2019 My current service was to expire on 12/07/2019 and there were to transfer my number On 12/06/2019 contacted customer support and was told number had be ported so just to wait on phone and service card to activate First next deliver didn't work ok with that On 12/09/2019 I get a email ordered had been cancelled After I had been told number had been ported and everything was good to go Contacted customer support again ( this was done through chat so there would be a record ) when they look at chat transcript they could not because someone had deleted my pin and other info already. At this point i am really realy po my service with other had expired and I was not any shape or form getting any answers from CricketDon't understand why I am being denied service and/or being punish for someone error mistake How can everything be ok on Friday and 2 days later someone screwed it up. Customer service says it is all animated. That is even worse if it is true T
Just wanted to express my frustration with the fact that Cricket never offers any kind of phone deals for current customers!! It seems they only care about gaining more new customers than keeping the loyal customers satisfied as well!! It really sucks and I’m thinking about taking my service to someone who appreciates current customers as much as they do new ones!!!!
I am trying to upgrade 3 of the phones on my account and am having major issues with my online account and app. I am trying to take advantage of the sale that ends today, 12/1/19, and have been trying since Friday morning (now Sunday). I went to the store Friday and the associate told me that I could purchase the phones online instead of waiting in line in store. They told me that I just needed to make sure and checkout separately for each individual phone line. I then made an attempt to do this Saturday morning. I purchased the first phone with no issue, but then when trying to purchase the second phone the system tried to get me to add a line and would not let me purchase any more phones for the other lines. I then contacted customer service and they said I had to add each phone individually to the cart and then check out. They cancelled my original purchase so I could make the new one. Once that was done, I opened my app and saw that I
If I want to port my Cricket Wireless number to another carrier,can I do it while my service is active and after that number is ported,can I change my number in my account so that I can get a new number in my Cricket Wireless account and the ported number is with the another carrier?
I was browsing FB, and suddenly my phone switched to a black screen with the message "Your SIM send a text message."What is going on?? I tried to access text history to see what was sent and to who, but apparently Cricket doesn't offer text log access.Any help appreciated. I don't like my phone going rogue :smileymad:
I used to get text notifications when my bill was due and when I paid my bill. Now I don't get any. How do I add this back on? I need the notifications to remind me because I get so busy I forget to make a payment.Thank you for any help on this.
I have held an account with cricket for about 5 years - with a 5 line family plan. I have paid on time every month and I have never had issues. This past May my family and I moved to the Florida Panhandle (we established our service in Tampa). Since moving, our reception is spotty or non-existent. After several calls to customer service and many visits to the local cricket store, no one can help me fix this BUT they are all quick to suggest I buy something else from them. I have purchased new SIM cards, had our phones reset, you name it - all in a week - with no results. This is very disappointing and as soon as we find another company, we are taking our business elsewhere.
I’m a user of apple mac and have an account with apple mac. So before two days, I am trying to login into my account, but I am facing technical faults. It is showing that I have forgotten my MAC password, so I am looking for the solutions for recovery of Forgot MAC password. I want to take online technician’s help or support. Can anyone tell me the ways to recover forgot MAC password?Apple Mobile Device ServiceApple Phone Support
I received the followibg message from a "2851" number. It may be a scam.Cricket Free Message: Your opinions are important to us. Please take the survey at cricketwireless.com/idilsurvey to tell us about your experiences with Cricket Wireless. For your participation, you can be entered for a chance to win 1 of 8 $100 gift cards. NO PURCHASE NECESSARY. Ends 12/31/18. Sweepstakes subject to full rules at att.com/idilofficialrules.
ZIP Code: 24593 (Spout Spring VA) 24522 (Appomattox VA)I recently moved to Cricket and for the 1st 2 weeks was wonderful, speeds were far more amazing then my old carrier and I could use my phone for my job again.After the 2 weeks things went downhill quickly, upload and download speeds became unstable and unusable. Ive network reset, checked my APN, made sure everything was updated and so on. I am on the new $60 plan.The issue is on Band 2, the brief times I can get Band 12 the issue isn't there which suggests a tower issue. Will this issue be fixed soon or at least an option for a Moto Cruise to choose to use Band 12 and disable Band 2 for the moment? I need working stable data and no I do not have wi fi to connect to before anyone asks.
My brother had an account with Cricket but he recently passed away. I called to see about getting a refund as they had only debited his account 2 days prior. They allowed me to change his pass-code and pin, but their company policy does not allow refunds. Obviously, its not the amount of the charge, but the policy of not returning any unused portion of his fee. Perhaps they need that money to stave off bankruptcy. It's hard enough trying to deal with business after my brother's death, but now I'm just disgusted with having to deal with them.So buyer beware about the fine print.
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