Purchased 2 new phones from Walmart to activate on my account....

  • 27 February 2021
  • 1 reply

There is no option to change the phone number from my current account phone number to the new phone. Anyone have any ideas as to what is happening? I have never had this problem before. When I tried to all, they said they were open until 11 pm, but it was only 9:30 pm EST. Please help! I can’t use my phone and I need to get these activated. Thanks.

1 reply

Userlevel 4
Badge +5

Hello @ladybugmom82! Welcome to our Cricket Community Forum and thank you for your post. We would like to look into this issue further for you. Please reach out to our support team on Facebook ( or Twitter (@cricketsupport) with the details of your issue.