Trying to Access Account

  • 15 February 2021
  • 1 reply

Is there a way that you can email me the password and username reset link? I am trying to upgrade my phone due to my LG Stylo 2 not powering on anymore. The only option for resetting that information is to use a reset through a text message. I can’t access my phone to get the text message. 

1 reply

Userlevel 4
Badge +4

Hi @alexas1313 

Please contact Cricket Customer Support for assistance with this at 1-800-CRICKET (274-2538) from any phone. They are available Mon-Sat: 9 am to 9 pm EST, Sun: 10 am to 9 pm EST.