I bought a phone from this guy on letgo thinking it's unlocked like he said but turns out it is, how can I get it carrier unlocked so I can use the phone!?
Best answer by CricketSupport
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Thank you for commenting on the community forum! Unfortunately, this isn’t possible without knowing the previous account holders information.
See this link for more information about our unlock policy: https://www.cricketwireless.com/legal-info/device-unlock-policy.html
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