Name on out outbound CID

  • 5 October 2018
  • 5 replies
  • 179 views

I have called someone and they told me their caller ID now says wireless caller and my number. It used to say my name on my old carrier. How do I get it to display my name ? Thank you in advance

5 replies

Userlevel 3

@Megan, Thanks for joining the community!  Unfortunately Cricket only allows caller ID to say "Wireless Caller."  We do not allow names to be used.  We do apologize. 

I just changed phones, same cricket network.  My old phone displayed my Name on the Caller Id.  My new phone Stylo 6 does not.  Why was this changed. 


@UPSer wrote:

I just changed phones, same cricket network.  My old phone displayed my Name on the Caller Id.  My new phone Stylo 6 does not.  Why was this changed. 


Unfortunately Cricket only allows caller ID to say "Wireless Caller."  We do not allow names to be used.

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The choice of cricket not providing the customers To option to display their name as a cost cutting measure should be made clear prior to a customer signing up so we can make an informed decision prior to porting over our number.  
 

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