Phones & Devices
I have a Cricket Dream 5G that I had to purchase last November. I needed more memory so I installed a new Gigastone Micro SD Card 32GB. It is a UHS-U1 A1 Class 10, up to 90MB/s card - whatever that means. The SD Card was never used in any other device. I formatted the card in the phone and set it for only storage in the phone. I did not use the option to use the SD Card in both the phone and a computer.Within days, I started to get errors. The phone would randomly reboot. When the phone completed the reboot process, there would always be a message that the SD Card was missing or that the SD Card was corrupted.I reseated that card multiple times. I reformatted that card multiple times. The phone continued to randomly reboot.I took out that SD Card and put in a second SD Card. The second card was the same specifications as the first. It was also new and had never been used in any other device. Once again, I formatted the SD Card in the phone and set it for only storage in the phone.Once
Anyone know how to get the moto one 5g to actually work with 5g? After a bunch of attempts I still show no option to connect to 5g under preferred network typeNew sim card installedSoftware is up to date Manual input for network already done, same as default Searched community for info but none available.
Hello,I have 5g plan, activated a new SIM card from cricket a couple of weeks ago, and I live in a 5g area. Yet my unlocked Z Flip 3 still only has LTE service. I see other folks have the same issue but cricket never posted the actual resolution steps in the answer. Anybody knows how to fix the no 5g issue?Thanks!
Cricket Free Msg: Important! Your current phone will no longer work when we shut down our 3G network in February 2022. We are here to assist with upgrade options. To help with the upgrade process, we may re-direct your call to customer service. After January 8th, we may temporarily suspend your service in order to speak to you. You can avoid service disruption by visiting https://www.cricketwireless.com/3Gshutdown, dialing 611, or visiting your nearest Cricket store. Thank you! I have two phones on Cricket for several years. Samsung S7 and Moto G Power. Both were unlocked versions purchased directly from the manufacturer in the USA. Last Friday I received text above on Samsung Galaxy S7 phone about network upgrade. Started looking into things and the IMEI numbers for both phones failed the upgrade check on both ATT and Cricket web sites. Both of these phones do 4G, LTE, and use voLTE/ARM-WB (HD Voice). As long as the device supports AMR-WB, then HD voice is possible on 4G. It’s
I moved service from AT&T to Cricket after 27 years because of the constant frustration of fluctuating bills, data overages… Have really liked and recommended Cricket to several of my friends and business associates. NOW being bombarded by Cricket about getting an upgraded phone because of their switch to 5G. I get receiving a heads up but this is CONSTANT call redirects and NO help AT ALL from customer service. Reluctantly, I finally decided to purchase a new phone. Of course the Samsung S20 isn’t stocked in any local store, only the crap throwaway phones, so I was directed to order one thru Cricket app. What an ordeal to set THAT up...the Cricket app is non functional, and wont allow ordering the phone. So, came here to the website- Phone listed for sale on app at 359.00 here for 429.00...MORE AGGRAVATION!!CRICKET HAS NOW FULLY EMBRACED THE AT&T MAODEL-THE AGGRIVATION NEVER STOPS
Why has this issue not been solved yet? My Galaxy S10+ has options to block cell based spam but no option to block email based spam send to entire groups of #s. This is infuriating and I am sick of it. I hear other providers like ATT and Verizon have this capability, why is Cricket lacking?
We need to.upgrade 2 of our phones for the new 5g system but they only allow you to order one phone and when you get it and activate it then you can order another one. That makes no sense at all. If I'm having to upgrade 2 phones, I should be able to order 2 phones at the same time. I'm about ready to switch companies
I have been a customer since April 2021; but on Sunday night my worst nightmare came to fruition. I use apps like Doordash to earn a living; and Sunday night while on a delivery the app crashed.In a panic, I force stopped the app then restarted my phone. However, I was unable to remember a pattern I had created the day before to unlock my phone; due to concerns about Android devices being vulnerable to data breaches, I decided to create an additional level of security Because Cricket was unable to help me, I had to contact LG in order to do a hard reset. Again I did this out of desperation without realizing that my data would be lost. Once this was completed, I have been having problems getting back in because I forgot my Google password. I understand that this is out of Cricket’s hands, but I visited the store to see if they had a way to work around this. Unfortunately, the in-store representative was very condescending, claiming that I should have never performed a hard reset. Becau
Hi,I ordered a new iphone 11 (128g, black) at the cricket online shop, but the package was lost at the UPS Access Point. I filed a claim at the UPS website and they said they failed to find my package. I can see that my status changed to ‘claim issued(approved)’ . They said that they will forward the search results to the shipper and I need to contact the shipper for further details if I have any question. Since I have no idea what I am supposed to do next, could you let me know what I should do to get refund or redelivery for my lost package? My tracking number is [Removed private information] and the order number is [Removed private information]. Thanks in advance!
Will my Moto G7 Plus work on Cricket after February, 2022? I purchased from Amazon in 2020. Description: Motorola Moto G7+ Plus (64GB, 4GB RAM) Dual SIM 6.2" 4G LTE (GSM Only) Factory Unlocked Smartphone International Model, No Warranty XT1965-2 (Deep Indigo). HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 - LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 18(800), 19(800), 20(800), 26(850), 28(700), 38(2600), 40(2300), 41(2500) - Dual SIM (Nano-SIM, dual stand-by) https://www.amazon.com/gp/product/B07NP2Y82Q/ref=ask_ql_qh_dp_hza Can someone who understands smartphones explain if it will, and why or why not? Thank you.
I’m considering purchasing an Apple iPhone 11 from Apple in the next couple of months, carrier unlocked. Will I be able to transfer my SIM card from my iPhone 7 Plus to the new phone, as well as keep my current hotspot plan? I want to basically render my iPhone 7 Plus to be able to work only through WiFi, I’m not interested in losing the phone body. I figured that putting the SIM card into the new phone would give me the phone number that’s already associated with my account, so I’m not worried about that part.
I have had this Moto G Stylus 5G 2021 for over a year now, fully paid off at time of purchase, and decided to unlock the device (even though I am not planning to switch carriers at this time). I tried to do it online on the website, and it prompted me that I had to do it through the MyCricket application. I tried, and got "Received HTTP 400 with reason: " error. Tried doing it through Wi-Fi, same thing. Tried clearing cache and data on the MyCricket app, and still no dice. The app is also up to date. Can anyone assist me in what to do further? Thank you in advance. Edit: solved through rebooting device. Device is unlocked now.
There are Chinese and international version , European and US versions . Its US version works fine on safelink ( ATT) network . Your imei checker says incompatible , but is that due because there are various versions that are incompatible ? Since its US version that can use ATT network and unlocked would it work ?
My phone is only a few weeks old and is very slow! It takes 20-30 seconds from the time I hit the text message button to pull up the text message screen, and another 20-30 seconds from when I hit the “+” sign to begin a new message, until the screen appears for me to start typing the new message.It also takes the same 20-30 seconds from when I hit the camera button until a screen appears to take the picture.Tried restarting the phone and the issue persists……………….Any help or suggestion is much appreciated!Thank you!
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