Phones & Devices

1415 Topics

P
preciouslilmom75Extra
asked in Samsung Phones

change phone number due to harassment

I was assaulted and hospitalized at the end of November 2021. The man who assaulted my evaded the police and hasn't been caught yet.  He has been harassing me and hacking my phone every day since th assault threatening to get my family or me if I choose not to talk to him. Par change my phone number please?!,!?

7
E
3 hours ago
T
texasroypoolExtra
asked in Other Android Phones

Photo recovery

How do I recover some photos on an LG4 I accidently deleted

5
F
17 hours ago
T
Tara19Paparazzi
asked in Apple Phones

Order has never moved past processing going on a month now.

     I ordered a phone on Feb 18th and it still says processing everyday that I check the status. Can someone please tell me where my order is located? And why I have yet to receive it in the mail? I selected Auto Pay and I'm afraid I'll be charged for a monthly bill and I haven't even used the phone yet. Please help me. I have 3 kids and I'm using my 12 yr old son's phone right now.  

2
T
1 day ago
M
MikeMStuntman
asked in Samsung Phones

One UI5 Android 13 for s20 5G Series

Does Cricket have projected rollout date for One UI5 Android 13 the S20 5G and the S20+5G Samsung phones? I've seen some of new features (Bugs) on other S series phones and I have some concerns about 13's stability as a whole. I am currently on update FVK4 DEC 1, 2022. Thank you in advance for responding.

15
M
1 day ago
T
tnicole
asked in Apple Phones

Hearing impaired customer

How do I reach text Cricket customer service Person?I need number blocked from calling me and leaving voice message which blocks anyone else I WANT to reach from returning call. Visual Voicemail doesnt update for a day or more.I want stalker removed from my account . This is single account holder. I want number blocked from being added to any group chat. I dont have Twitter or Facebook. Cricket has to follow ADA guidelines and VAWA. Anybody can call withSSN and info and change account info now adays. Cricket do better. When a customer walks into your store they should be helped not wait a hour so worker calls Cricket help line(  and notices something wrong with settings, imei, etc ) try to charge for esim card or new sim card when your updates are not working.  I was lied to . Illegal sim was added  and I want it fixed . Cricket worker doesnt know what barring or call forward is? Well Google it like I did. I asked repeatly to have ALL extra options blocked . Also why isn't call defense

1
Marlena_Cricket
1 day ago
M
MandeepDraftorExtra
posted in Samsung Phones

Samsung DeX and Gaming?

I'm buying a Tab S6 at the end of the month and I'm going to use DeX as a laptop replacement. Now I'm a console gamer, but I play only a hand full of PC games on my laptop. Nihon Falcom games, Trails in the Sky trilogy, Xanadu Next, Ys, etc. They aren't graphic powerhouses, you can run them on anything, they're mostly updated PSP titles. They are on Steam. My question is, can I play them using DeX or is it still not possible? 

3
F
2 days ago
C
cfh13427Extra
asked in Samsung Phones

ATT&T NON CRICKET Phone

Hi Purchased an Unlocked AT&T Samsung a42 5g phone to replace my Samsung a32 5g Cricket phone.The a42 5g is much quicker than the a32 5g phone with double the GB, 128 vs 64, the Sim card and SD card work and I have service, that's Not the Issue!How do I get the Cricket Features that are on the Samsung a32 5g Cricket phone, on the Unlocked Samsung A42 5g AT&T phone?I'm Used to the Cricket App Notifications sounds and the Cricket Ringtone I like, which is Not on the Non Cricket Samsung a42 5g phone, plus being a Cricket customer for 10 plus years, there are other things I've gotten used to on a Cricket phone. Cricket offered a Samsung A42 5g at one time, but it wasn't available when I got the A32 5g from a Cricket walk in store.HELP, Any Suggestions?

1
J
2 days ago
L
leclercPaparazzi
posted in Samsung Phones

Hotspot with Firewall

I have been running the best little app ever, NOROOTfirewall on my tab S7 & added it to this phone. However, with my "new" S21,  hotspot only worked once or twice. After going thru support with no results, I noticed that if this app is turned on, no hotspot. Turn off firewall, hotspot is fine. I hope this helps some of you.Ron

1
B
2 days ago
C
Chele76Paparazzi
asked in Apple Phones

esim activation

I signed up to try esim service (trial) I got phone number and it’s showing Cricket as secondary with phone number but says can’t activate esim 

2
C
3 days ago
S
sheisweExtra
asked in Apple Phones

check if you can unlock my phone

How should I know if my phone meets your requirements? pls let me know how many days left?IMEI 35 388810 752107 335 388810 758434 5

1
jdor_Cricket
3 days ago
M
Mcarpenter0914Extra
asked in Other Android Phones

Factory Unlocked Moto Edge+ (2022) no 5G Why

Trying to understand why AT&T/Cricket locked 5G for this phone literally just got the phone today factory unlocked not carrier unlocked that has 5G. Verizon And Tmobile and there little brother companies have 5G availability for this phone, why not AT&T/Cricket

1
jdor_Cricket
3 days ago
M
mp420089Extra
asked in Apple Phones

return no refund

I ordered a iphone online and I decided to return it the next day I got it, I returned it with the label they sent and it’s been 8 days and I haven’t received a confirmation email or anything it says it was dropped off at fort worth but I haven’t received anything on my refund and I need the money back.

2
V
4 days ago
S
StevenkirbyPaparazzi
asked in Other Android Phones

hotspot device

We just bought the hotspot box yesterday and are trying to get it set up on the my cricket app so we can track usage and pay the bill. The problem is that when we have them send the passcode to set up the account the hotspot box does not receive the message. We have the box itself set up where i can check messages on the box and no messages whatsoever. We contacted support they hung up on us, we have been to two local cricket stores and they didn't know either. All we need is to receive the passcode from cricket to set up the account on their app. Any suggestions??

5
P
4 days ago
C
Corey3Extra
asked in Apple Phones

iPhone 8+ how to get sim unlock

How do I get SIM card unlock 

3
beasley94
4 days ago
M
MaryanPaparazzi
asked in Apple Phones

se 2020 unlock

HI, CRICKETS!Need some help.I`m about to buy Apple phone SE 2020 for my elder here in Ukraine. But it is locked and I want to know, if it meets your unlock requirements. Will appreciate you much.IMEI   355054416005963MEI 2  355054415884731

2
M
5 days ago
F
Fernando2Extra
asked in Other Android Phones

hola

Como puedo liberalo para usarlo con cualquier compañía 866514033160691

1
Marlena_Cricket
5 days ago
F
Fernando2Extra
asked in Other Android Phones

liberar para todas las compañias

Como puedo liberar mi ZTE z851z para usarlo con un chip CUBACEL

1
Marlena_Cricket
5 days ago
F
Fernando2Extra
asked in Other Android Phones

quiero liberar un zte z851z para poder usatlo en cuba

Recién compré un teléfono ZTE z851z de cricket,pero no lo puedo usar en Cuba este es su número de IMEI para si pueden liberarlo 866514033160691

1
Marlena_Cricket
5 days ago
C
catExtra
asked in Apple Phones

unlock se2

I have been in Hong Kong for a long time. Now I want to unlock my se2.IMEI35 684111 149185 5

1
Marlena_Cricket
5 days ago
R
Rreid421Paparazzi
asked in Other Android Phones

my 2nd! dream 5g

This is my second dream about you after the first one brick as the screen would not turn on. The second one has given me nothing but issues though I have luckily been able to make it do the most basic of things. I paid a decent amount of money but not a whole lot since I switched to cricket and got the discount or whatever. I wondering if anyone else has had issues like this with this particular phone. I have been paying for the protection plan or whatever and I feel like it's not worth it because it's pretty much no better than the cheap $30 phones I was getting before I switch to cricket.  I rarely if I ever gotten 5G I've had to reset the network over and over again and then reset the whole phone because of some kind of acs process that pops up and then I can't make any phone calls or receive any and my Wi-Fi calling has only worked for maybe a month the whole time I've had service with cricketI hope that there is a better phone that isn't going to cost me a whole lot of money that

3
Marlena_Cricket
5 days ago
B
blasterronExtra
posted in Samsung Phones

False Onine Order Policy

I recently ordered the s9 as of thursday May 17th around 11pm. Now according the website policy if an order is placed after 2pm on a business day (monday-friday), holiday, or weekend, itll be shipped out the following business day. Now i shouldve received an email saying it shouldve been shipped friday since technically is was ordered before 2pm friday. But i still have not received any sort of email besides the one that stated my order was placed.

3
B
6 days ago
C
CraigAsh1Extra
posted in Apple Phones

Blocking apps

Is there a way to block certain apps being downloaded on child's phone?Mostly certain social media like SnapChat.

2
C
6 days ago
E
Esthertrujillo1982Paparazzi
asked in Other Android Phones

Turbo 2 stuck on Hello screen

My turbo 2 hotspot recently stopped working and I'm not sure why. Whenever I turn it on, it won't go past the "Hello" screen so I can't connect to it. I'm not sure what to do please help!!!

4
Bloodbath
6 days ago
D
Dennis99Extra
asked in Other Android Phones

turbo hotspot2

I just got it today got home got it set up and charged connected it to my Xbox and it won’t allow my nat type to go open does anyone know how to fix this

2
Bloodbath
6 days ago
I
Id8jlb8666Paparazzi
asked in Other Android Phones

Moto G Stylus 5G dropping service

Was on an old plan and upgraded to 5G a few months ago. If I'm outside it works fine but as soon as I go inside a building, any building anywhere, it drops back to 4G and says I have no internet connection. I have to go outside to reliably use my phone to get online. Text and calling work fine inside but no internet connection. Powering off and on, resetting the network settings, taking out the SIM card etc have done nothing to resolve the issue. Went to the cricket store and they told me to call customer support. Called customer support twice and talked to two different people who told me to do the things listed above, which proved ineffective. Said they'd call me back but never did. Seems like the only solution is to switch to a different carrier. I don't know what else I'm supposed to do.

3
Bloodbath
6 days ago

Badge winners

Show all badges
Terms & ConditionsCookie settings