Solved

I am confused

  • 7 March 2023
  • 3 replies
  • 162 views

Badge +1
  • Paparazzi
  • 2 replies

So if I am on the max unlimited plan why is it that you are throttling my data when it says you will not do that I am very confused and upset this seems to me like a breach of contract

icon

Best answer by MamasitaMarz 13 March 2023, 21:20

View original

3 replies

Badge +1

Okay what information would you like

Userlevel 3
Badge +5

Hey @Tom you may want to verify which unlimited plan you’re on. They had some older unlimited plans back in the day that were throttled after like 22gigs. The new unlimited plans aren’t tho. Hope that helps! 

Badge +1

Well as my account is only 3 months old and I am on the unlimited Max plan I would think that when it says that it will not throttle it should not throttle and that is why I brought this up I mean I don't know how many other people it's happening to and when I brought it up in store the lady laughed at me and called me a retard

Reply