Samsung Phones

  • 393 Topics
  • 1,038 Replies

393 Topics

J
jwdutcherExtra
asked in Samsung Phones

Suspended Line

My phone broke, and I put the sim into a Samsung Galaxy 9+. It seems this phone isn't supported, and they suspended my line. Is there a way to unsuspend this line right now?

1
J
18 days ago
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ahgiridhExtra
asked in Samsung Phones

Unlock in a foreign country

Hi all, I forgot to unlock my phone prior to traveling. I’m currently in Europe with a new sim card and I’m unable to login to the app to retrieve my code. I have an Galaxy A32 5G that meets all the requirements for unlocking. is there anyway to unlock my phone?

1
J
17 days ago
J
jchammerpantsExtra
asked in Samsung Phones

A51 5G battery suddenly draining after overnight update

Yesterday morning I awoke and found my Samsung A51 5G off due to a dead battery, which was unusual since it was around 40% the night before and had not been used. I plugged it in for enough minutes to turn it on, and when it did come on it went through the “finishing update / optimizing apps” screens. So I figured it had updated overnight and that somehow had drained the battery. This morning, again, my phone was off due to a dead battery.  I have not installed any new apps or changed how I am using it. Battery seems to still charge well. Anyone else suddenly having this issue, possibly after a software update? Thanks,JCHP

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C
2 months ago
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Croyal85Extra
asked in Samsung Phones

wifi calling

The Wi-Fi calling feature doesn't work no matter how many times I try it.. I've done everything I could think of in hopes that it would finally work but No luck!What must I do? 

1
jdor_Cricket
16 days ago
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HoneycuttExtra
asked in Samsung Phones

unlock phone

355458540623247

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D
2 months ago
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BkaycoolExtra
asked in Samsung Phones

Cannot activate phone

I am an existing customer have tried numerous times to activate new phone that I ordered from cricketwireless 

1
D
2 months ago
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DevinHootenExtra
asked in Samsung Phones

Samsung Galaxy A52 Message issue

I was having a conversation through messages and I started receiving the texts from a unsaved contact of the same number that I was having a conversation with. I cannot send messages through the new thread. And I cannot receive from the old one. They can still see the texts i send. But I have to switch back and forth just to text them

1
I
14 days ago
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Ashleyhall91Extra
asked in Samsung Phones

Samsung A53 5G issues

I purchased a Samsung A53 5G phone and it has worked great up until 2 weeks ago and then all of a sudden it started messing up. It will not allow me to turn on my Bluetooth or my WiFi. It doesn't connect to either one and I need to know what I can do or what could be causing this. Can anybody please give me some advice on how I can fix this without having to purchase a new phone entirely. 

1
J
1 month ago
S
Shellbee22Extra
asked in Samsung Phones

pictures not sending

Hello I got this text today from kricket:Cricket here! We are sorry but your text message failed. Your destination is not supported from your current location.Now I can't send pictures to an iPhone and my phone created a new thread without the +1 for an existing contact. I tried to send a pic to another samsung via text to see if that goes through but it also didn't send. Is anyone else experiencing the same issue?? I have a samsung galaxy s21 got it last year. Have never had any issues with this phone or with kricket in the past. 

1
D
13 days ago
J
jerrynice80Extra
asked in Samsung Phones

Samsung A14 Doesn't charge while turned on

Has anyone experienced the A14 not charging while it’s turned on? It will charge if you turn it off though.I’ve had the phone plugged in for over an hour & the percentage did not change.  

1
Marlena_Cricket
1 month ago
M
matrash1Extra
asked in Samsung Phones

complain

I have switched my 6 lines to cricket with 5  phones 2 Samsung and 3 iPhones I been told by the agent I have 7 days to exchange any if them went there after 3 days and they refused to change them and they was very rude with me when I was trying to call cricket they said we are not working for cricket and I must Leave and I can’t complete the call from there and after 90 minutes with cricket agent they hang up on me with no result 

1
CricketSupport
1 month ago
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RSBExtra
asked in Samsung Phones

my Samsung 14 5 g wont charge

Ive had the phone for three months now and has recently not been wanting to charge, Ive tried different outlets and charging cables but still wont charge 

1
J
2 days ago
L
LEEBA2023Extra
asked in Samsung Phones

CRICKET RIPPING OFF HANDICAP/DISABLED/ELDERLY PEOPLE ..WONT GIVE NO HELP

Im a 63 yr handicapped/disabled man. Aprox 3 yrs ago i got a cell phone from cricket..first day i got it was malfuntioned...i called they said i could not come to return it.. over the three years i have called and asked for help several times. ....now they say my warranty has run out.....now tell me how is that fair.?? i was in the middle of a doctors call about my SURGERY. and got cut off like it always does.... the phone buzzs and whole bunch of texts come thru hours late sometimes day late...ive had many ppl that work with cellphones tell me its malfuntioned phone...Well ijust paid my bill and they wont let me have a refund so i can go get a SAFER phone.....IF NOT. I WILL ask my case worker to get ahold of her congress friend to help us. cause i dont know what else to do ....

1
Marlena_Cricket
1 month ago
Z
zoeExtra
asked in Samsung Phones

iphone for samsung

am i allowed to trade in a samsung a35 5g for an iphone?

1
Marlena_Cricket
1 month ago
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Baggergirl01Extra
asked in Samsung Phones

cant makes

Just received my A145g and can’t make call 

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Marlena_Cricket
1 month ago
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rjpkrpStuntman
asked in Samsung Phones

I keep getting messages to activate my order (It has already been activated)

as the title says I keep getting messages to activate my order.  Problem is, I’ve already activated the order….a week ago.  The phone is listed as one of the phones on the account.  However, today I’ve gotten both emails and texts messages telling me to activate the order or in 30 days my son’s service (which has been on Cricket for the past 4+ years) will be cancelled.  Can someone check to see why the records indicate that the order has not been activated yet?  It clearly has been activated (he’s been using the phone for the past week, with it’s new sim card). 

1
Marlena_Cricket
1 month ago
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cfh13427Extra
asked in Samsung Phones

ATT&T NON CRICKET Phone

Hi Purchased an Unlocked AT&T Samsung a42 5g phone to replace my Samsung a32 5g Cricket phone.The a42 5g is much quicker than the a32 5g phone with double the GB, 128 vs 64, the Sim card and SD card work and I have service, that's Not the Issue!How do I get the Cricket Features that are on the Samsung a32 5g Cricket phone, on the Unlocked Samsung A42 5g AT&T phone?I'm Used to the Cricket App Notifications sounds and the Cricket Ringtone I like, which is Not on the Non Cricket Samsung a42 5g phone, plus being a Cricket customer for 10 plus years, there are other things I've gotten used to on a Cricket phone. Cricket offered a Samsung A42 5g at one time, but it wasn't available when I got the A32 5g from a Cricket walk in store.HELP, Any Suggestions?

1
J
2 months ago
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Hurleygrly24Extra
posted in Samsung Phones

Emails not downloading

My phone recently underwent an update & since then when trying to open an email no content downloads. I've tried going into settings and made sure everything is turned on that should be and I've checked my internet connection.  I've also tried removing and re-adding my email account & this doesn't seem to work, even after re-starting my phone.  Additionally, I'm not able to send emails; they come back as deliverable.    

0
H
4 years ago
G
georgedog11Extra
posted in Samsung Phones

reception

why can I not get internet or pandora at my gym?

0
G
4 years ago
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PyrodronExtra
posted in Samsung Phones

Setting up Visual Voicemail

I'm trying to set up the Visual Voicemail app on my Samsung Galaxy S7, and every time I press the "Call Voicemail," button, I keep getting an error that the voicemail phone number is missing from the SIM card. Is there a way I can add it to the SIM card?

0
P
5 years ago
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rbbrittainExtra
posted in Samsung Phones

Galaxy S7 Oreo update & Meltdown

I just installed the Oreo update on my Cricket-branded Galaxy S7 yesterday; it has a security patch date of April 1, 2018. My question is, does this update resolve the reports from earlier this month that the GS7 is vulnerable to the Meltdown vulnerability? I'm concerned about this issue, but none of the reports I've read across multiple sources even clarify whether this involves GS7's with Qualcomm chips, Samsung Exynos chips, or both. (All GS7's legitimately sold in the U.S., including the official Cricket model, should have Qualcomm chips.) I've heard that recent security updates may have blocked some variants of Meltdown and/or Spectre, but apparently not the one first reported in August.

0
R
4 years ago
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billbones61Extra
posted in Samsung Phones

Transfer photos from google photos-google drive-to the SDCard in the phone

Samsung Galaxy Amp Prime 2

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B
4 years ago
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Mcdonaldeddie19Extra
posted in Samsung Phones

phone at home i'm at work need to open email

phone at home i'm at work need to open email

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M
4 years ago
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sumyumExtra
posted in Samsung Phones

No ip address with new device

Hey

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S
4 years ago
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temanx71Paparazzi
posted in Samsung Phones

wifi calling

I got a message from cricket stating I can use Wi-Fi calling, but I searched the phone all over looking for this feature. where can i,access this feature

0
T
4 years ago

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