Samsung Phones

  • 411 Topics
  • 1,078 Replies

411 Topics

J
jwdutcherExtra
asked in Samsung Phones

Suspended Line

My phone broke, and I put the sim into a Samsung Galaxy 9+. It seems this phone isn't supported, and they suspended my line. Is there a way to unsuspend this line right now?

1
J
4 months ago
A
ahgiridhExtra
asked in Samsung Phones

Unlock in a foreign country

Hi all, I forgot to unlock my phone prior to traveling. I’m currently in Europe with a new sim card and I’m unable to login to the app to retrieve my code. I have an Galaxy A32 5G that meets all the requirements for unlocking. is there anyway to unlock my phone?

1
J
4 months ago
J
jchammerpantsExtra
asked in Samsung Phones

A51 5G battery suddenly draining after overnight update

Yesterday morning I awoke and found my Samsung A51 5G off due to a dead battery, which was unusual since it was around 40% the night before and had not been used. I plugged it in for enough minutes to turn it on, and when it did come on it went through the “finishing update / optimizing apps” screens. So I figured it had updated overnight and that somehow had drained the battery. This morning, again, my phone was off due to a dead battery.  I have not installed any new apps or changed how I am using it. Battery seems to still charge well. Anyone else suddenly having this issue, possibly after a software update? Thanks,JCHP

1
C
5 months ago
C
Croyal85Extra
asked in Samsung Phones

wifi calling

The Wi-Fi calling feature doesn't work no matter how many times I try it.. I've done everything I could think of in hopes that it would finally work but No luck!What must I do? 

1
jdor_Cricket
4 months ago
H
HoneycuttExtra
asked in Samsung Phones

unlock phone

355458540623247

1
D
5 months ago
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BkaycoolExtra
asked in Samsung Phones

Cannot activate phone

I am an existing customer have tried numerous times to activate new phone that I ordered from cricketwireless 

1
D
5 months ago
A
Ashleyhall91Extra
asked in Samsung Phones

Samsung A53 5G issues

I purchased a Samsung A53 5G phone and it has worked great up until 2 weeks ago and then all of a sudden it started messing up. It will not allow me to turn on my Bluetooth or my WiFi. It doesn't connect to either one and I need to know what I can do or what could be causing this. Can anybody please give me some advice on how I can fix this without having to purchase a new phone entirely. 

1
J
5 months ago
S
Shellbee22Extra
asked in Samsung Phones

pictures not sending

Hello I got this text today from kricket:Cricket here! We are sorry but your text message failed. Your destination is not supported from your current location.Now I can't send pictures to an iPhone and my phone created a new thread without the +1 for an existing contact. I tried to send a pic to another samsung via text to see if that goes through but it also didn't send. Is anyone else experiencing the same issue?? I have a samsung galaxy s21 got it last year. Have never had any issues with this phone or with kricket in the past. 

1
D
4 months ago
J
jerrynice80Extra
asked in Samsung Phones

Samsung A14 Doesn't charge while turned on

Has anyone experienced the A14 not charging while it’s turned on? It will charge if you turn it off though.I’ve had the phone plugged in for over an hour & the percentage did not change.  

1
Marlena_Cricket
5 months ago
M
matrash1Extra
asked in Samsung Phones

complain

I have switched my 6 lines to cricket with 5  phones 2 Samsung and 3 iPhones I been told by the agent I have 7 days to exchange any if them went there after 3 days and they refused to change them and they was very rude with me when I was trying to call cricket they said we are not working for cricket and I must Leave and I can’t complete the call from there and after 90 minutes with cricket agent they hang up on me with no result 

1
CricketSupport
5 months ago
R
RSBExtra
asked in Samsung Phones

my Samsung 14 5 g wont charge

Ive had the phone for three months now and has recently not been wanting to charge, Ive tried different outlets and charging cables but still wont charge 

1
J
3 months ago
L
LEEBA2023Extra
asked in Samsung Phones

CRICKET RIPPING OFF HANDICAP/DISABLED/ELDERLY PEOPLE ..WONT GIVE NO HELP

Im a 63 yr handicapped/disabled man. Aprox 3 yrs ago i got a cell phone from cricket..first day i got it was malfuntioned...i called they said i could not come to return it.. over the three years i have called and asked for help several times. ....now they say my warranty has run out.....now tell me how is that fair.?? i was in the middle of a doctors call about my SURGERY. and got cut off like it always does.... the phone buzzs and whole bunch of texts come thru hours late sometimes day late...ive had many ppl that work with cellphones tell me its malfuntioned phone...Well ijust paid my bill and they wont let me have a refund so i can go get a SAFER phone.....IF NOT. I WILL ask my case worker to get ahold of her congress friend to help us. cause i dont know what else to do ....

1
Marlena_Cricket
5 months ago
A
Annaf1Extra
asked in Samsung Phones

cell phone service not operational

I've been 3 days not being able to use my phone at work  in Essex Maryland  I call someone they don't hear me speaking, I leave work it dropped calls until I got a 1/4 mile up the road my internet isn't working eitheryes I turned my phone off turned it onPut in airplane mode took it outRemoved sim card reinsert sim card still does not work  

1
CricketSupport
3 months ago
Z
zoeExtra
asked in Samsung Phones

iphone for samsung

am i allowed to trade in a samsung a35 5g for an iphone?

1
Marlena_Cricket
5 months ago
B
Baggergirl01Extra
asked in Samsung Phones

cant makes

Just received my A145g and can’t make call 

1
Marlena_Cricket
5 months ago
J
jwuertzExtra
asked in Samsung Phones

Why won't my Samsung a14 5g not connect to network

I just updated my phone. The phone won't connect to network. I've tried turning the mobile network on and off, finding the network by scanning but still no luck. On top of that, its set on talk back, which means it narrates everything. Plus it won't let me scroll down anything nor get to the app drawer. I've talked with Cricket agents but to no avail. They suggested I go to a local cricket. I don't know how much that will help. Am I missing something?

1
Marlena_Cricket
6 months ago
M
MdomnickExtra
asked in Samsung Phones

Samsung Not connecting to network

My phone has not been able to connect to the network for the last several hours. I have tried all the available online troubleshooting information and nothing is working.

1
Marlena_Cricket
3 months ago
T
Tkbosley93Extra
asked in Samsung Phones

my Samsung galaxy z fold 3 5g unlocked wont activate

Byop to cricket I go thru the activation process and I put my imei in and my sim card number in and it keeps saying invalid or doesn't exist. I just bought my sim card  kit from Wal-Mart with a service card.But I can't activate my phone with my new sim card kit from cricket wireless at Wal-Mart.  My phone is unlocked for any carrier 

1
D
6 months ago
N
ndstewart23Extra
asked in Samsung Phones

Snapchat & text messages

I was wanting to know if I could get a printout or view all snapchats & text messages from my other line without a subpoena? 

1
jdor_Cricket
3 months ago
R
rjpkrpStuntman
asked in Samsung Phones

I keep getting messages to activate my order (It has already been activated)

as the title says I keep getting messages to activate my order.  Problem is, I’ve already activated the order….a week ago.  The phone is listed as one of the phones on the account.  However, today I’ve gotten both emails and texts messages telling me to activate the order or in 30 days my son’s service (which has been on Cricket for the past 4+ years) will be cancelled.  Can someone check to see why the records indicate that the order has not been activated yet?  It clearly has been activated (he’s been using the phone for the past week, with it’s new sim card). 

1
Marlena_Cricket
5 months ago
L
leclercPaparazzi
posted in Samsung Phones

Hotspot with Firewall

I have been running the best little app ever, NOROOTfirewall on my tab S7 & added it to this phone. However, with my "new" S21,  hotspot only worked once or twice. After going thru support with no results, I noticed that if this app is turned on, no hotspot. Turn off firewall, hotspot is fine. I hope this helps some of you.Ron

1
B
6 months ago
D
Darkangel987456Extra
asked in Samsung Phones

samsung galaxy A53 5G

I bought a samsung galaxy A53 5 G. Had to return it because all my calls I could hear my voice echoing. They sent me another brand new samsung galaxy A53 5G. Still having the same issues. Can anyone help me?

1
D
6 months ago
K
Kirito7534Extra
asked in Samsung Phones

voicemail help

I notice over the months my voicemail was not functioning. Somehow it was never setup. i press “ call voicemail “ and the automatic voice says “ the voicemail you trying to call has not set up their voicemail please try again later “ and there no setup option in voicemail on my phone.

1
C
6 months ago
S
SkylaShadows2010Extra
asked in Samsung Phones

cricket phone is stuck in boot loop!

This phone had been active and functional for over 6 months. After leaving it plugged in for the day while I was gone, I came back to it being messed up! It will NOT turn on-it's stuck in a boot loop(flashes beginning white cricket screen, then goes black, and repeats.)When I press power button for a second, it says it has 77%; but when I try to start it up (both by holding power button, and/or by the various ways of rebooting it via power and volume buttons), it flashes a screen showing the battery as dead, and needs to be plugged in. BUT refuses to acknowledge being plugged in. BTW-when I try to get to the menu by holding power and volume key, no menu will pop up- (except a screen indicating it needs to be plugged in-regardless of how much charge it previously said it had)- UNLESS it is plugged in.Also-NOTHING new has been done-NO recent updates, NO new apps downloaded; just plugged in for a full day. (I normally only charge a few hours at a time, or overnight). So what the hell??

1
Marlena_Cricket
6 months ago
C
cfh13427Extra
asked in Samsung Phones

ATT&T NON CRICKET Phone

Hi Purchased an Unlocked AT&T Samsung a42 5g phone to replace my Samsung a32 5g Cricket phone.The a42 5g is much quicker than the a32 5g phone with double the GB, 128 vs 64, the Sim card and SD card work and I have service, that's Not the Issue!How do I get the Cricket Features that are on the Samsung a32 5g Cricket phone, on the Unlocked Samsung A42 5g AT&T phone?I'm Used to the Cricket App Notifications sounds and the Cricket Ringtone I like, which is Not on the Non Cricket Samsung a42 5g phone, plus being a Cricket customer for 10 plus years, there are other things I've gotten used to on a Cricket phone. Cricket offered a Samsung A42 5g at one time, but it wasn't available when I got the A32 5g from a Cricket walk in store.HELP, Any Suggestions?

1
J
6 months ago

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