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my Samsung 14 5 g wont charge

  • 25 May 2023
  • 1 reply
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Ive had the phone for three months now and has recently not been wanting to charge, Ive tried different outlets and charging cables but still wont charge 

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Best answer by CricketSupport 26 May 2023, 02:55

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@RSB 

We’re so sorry to hear this! Your best option at this time is to file a warranty claim for your device. To make a warranty claim visit https://warranty.cricketwireless.com and follow the prompts on the site, or contact the Returns Center at 1-800-CRICKET (274-2538) for assistance. The support center will troubleshoot the device malfunction over the phone and provide instructions for the warranty return, if applicable.

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