New Phone not finding LTE networks

  • 14 September 2019
  • 1 reply

Samsung S10 plus (SM-G975f)
Phone will find 4g but not 4G LTE networks. I've added the APN found here on their website, however my "Network Mode" in mobile networks settings does not show a 4G LTE option to connect to. Just "4G/3G/2G (auto connect). I have cleared cache, restarted phone, and reinserted sims. Any ideas?
Thank you in advance 🙂

1 reply

Userlevel 4
Badge +5

@Aaerro This could be a compatibility issue or the phone may actually be getting LTE and just not showing it. Have you run a speed test?