Topics started by Jolened

1 Topic

J
JolenedPaparazzi
asked in Billing & Payments

upset customer

I NEED TO FILE A COMPLAINT!!! I'M EXTREMELY UPSET AND UNSATISFIED!! THE CUSTOMER SERVICE IS BY FAR THE WORST I'VE EVER EXPERIENCED MY WHOLE LIFE.  THEY ARE RUDE UNHELPFUL AND DO NOT CARE ABOUT THERE CUSTOMERS. I TRIED TO SET UP A BRIDGE PAY EXTENTION ON THE AUTOMATED SYSTEM IT SAID TO MAKE A 40 DOLLAR PAYMENT TO GET THE BRIDGE PAY EXTENTION I PAID THE 40 DOLLARS AND MY PHONE WAS STILL TURNED OFF. I CALLED THE NEXT MORNING AND WAS TREATED LIKE CRAP. AND THEY DID NOTHING TO HELP ME.  I WILL CHANGE CARRIERS AND NEVER RECOMMEND THEM TO ANYONE.  VERY DISSATISFIED!!!!

3
J
1 year ago

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