Always showing one voicemail waiting even if voice mailbox is empty

  • 6 June 2020
  • 1 reply

Hardware: ZTE Altair 2
OS: Brew MP version

Under Mainmenu > Messaging, the Voicemail line always shows one message waiting.  This is true even if there are no messages waiting.  If there is more than one message waiting, then the Voicemail line shows the correct number of messages waiting.  How can I arrange for the Voicemail line to show no messages waiting when the Voicemail mailbox is empty?


Best answer by James_Cricket 6 June 2020, 21:21

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Hello @MarkAnderson! Welcome to our Cricket Community Forum and thank you for your post. 

We would like to look into this issue further for you. Please reach out to our support team on Facebook ( or Twitter (@cricketsupport) with the details of your issue.