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Hi, this is more a suggestion than a question, but I don't know where to post it, so I guessed here would be fine.Long time ago I was with T-Mobile and besides their problem with coverage and high priced plans, they had one very cool feature: all the streamed music won't count in your data transfers, so you could use whatever service you liked (Google Play, iTunes, Spotify, Pandora...) with no decrease in your available data, very convenient if you use this kind is music services.Are you guys planning our have you ever thought to offer a similar feature? It will be perfect!Besides that, cricket is the best wireless company in the US!Thanks!
I'm just wondering how you can shut my phone off when my entire state is on lockdown and we can't work for weeks . My kids are home the internet is the only way to access their homework. It is irresponsible to treat your customers this way. Loyal customers for years and this is what we get from you. The electric companys the gas companys and property Management and other cell phone companies are delaying payment for at least 60days to help ppl in this crisis . I hope customers remember how we are being treated buy these companies that don't care about their customers and only care about their money in this time thx for nothing. Ohh and how will a no reconnect fee help when you are stuck in your home and can't work!??
I currently have the grandfathered 5 lines for $100 plan. I would like to be able to make call and send text messages while I am on vacation in Mexico. I initially talked to cricket customer service and they said I can add international calling features for 1 month. When I went online to add the international calling feature it only mentions making calls to landline numbers in 35 countries, it does not say you can receive calls. Is it possible to be able to add international calling and place and receive calls and texts while in Mexico. Calls would be from and to the US.
I am using the standalone Cricket (Netgear) hotspot device and I keep getting SSL errors that keep some websites from loading at all and others only after repeated retries. I’ve tried it with different browsers and get the same problem. I also have problems loading some programs in streaming apps on my ROKU, getting some variation of the message that there was a problem and to try again later. It would not surprise me to learn that these were also SSL problems preventing a secure connection with the streaming service. I don’t have any of those problems using the same browsers and ROKU with my traditional ISP. Any suggestions?
Moving to remote area . No Satatlite signal for WiFi No cable . People there now are using phone to do all their internet connections . Have strong phone signal . Can I tether a cricket phone to my computer ; so I have a bigger screen to work from. Hoping for a limitless wireless plan . Area code 21561 .
When my ex receives delivery reports on her Samsung A51 (with straight talk) phone for sent text it shows my number. She is accusing me of hacking her phone and is threatening to contact someone (police I guess). I didn't even know there were delivery reports for texts until now. She was cheating. She tried to prove she wasn't cheating by giving me gmail pswd. I logged in on my phone and somehow her contacts were added to my contacts. I am not sure if this has anything to do with this. But I am no longer logged in to her gmail. I have went everywhere looking for these msgs. For one I would like to see them but also I need to stop this in case she does contact somebody. I do not want there to be accidental evidence. My phone is an LG stylo and I have cricket. I am attaching the image she sent me for proof. My number is redacted.
I’m interested in using an LTE 4G router such as the Cudy AC1200 Dual Band Unlocked 4G LTE Modem Router with SIM Card Slot in a remote location which has no internet but good Cricket service. Will this work? I read a comment on one of the 4G LTE router reviews which stated that Cricket disabled the SIM after one day of use.
We have lousy cell reception at the house, only good by certain windows (rural Alaska). I’m trying to use my ethernet-USB C adapter to get wi-fi calling through our wired home internet system. Dream 5 cricket phone. Cricket rep in our town said wi-fi setup should work, even though ours is wired. I’ve gone through the wi-fi setup and nothing is connecting. Any ideas?
I have been using the same phone number with Cricket for years. I use two step authentication for Facebook. Unfortunately, because I clear out my browser history, cache and cookies upon exit, I have to enter a six digit code that is sent to my cell phone before Facebook will allow me to log in.As of the last four days, I stopped receiving the text messages to my cell phone. I have verified my identity by sending both a copy of my photo ID, and photo of me holding up a sign with a special number Facebook gives me to write on the sign showing it is me who holds the actual Facebook account. It has been four days. NOTHING.I am unable to get into my Facebook account. I found out there is other ways, such as Google Authenticator as an option, but at this point, if I cannot get into my account, I am unable to change the options. I am frustrated and was told this may have something to do with the cell phone provider, and I want to solve this issue.Now even when I download a new browser and try
AT&T owns cricket so why does cricket lag behind AT&T in service offerings. We've been asking for e-sim support for three plus years. I don’t understand why cricket is unable to add this feature so iWatch and Apple Dual Number (eSIM) are not offered. I could even understand if there was a $10 extra change to support but the technology is not difficult. It's amazon all the other prepaid providers (Sprint, T-Mobile, MetroPCS, Verizon and AT&T) offer the esim support. I get it takes time but it appears this is strategy to move customer to AT&T, but what it does is force customer to move to T-Mobile for esim technology. T-Mobile offers 4 lines for $100 with esim support. Cricket, please listen to your customers and solve this issue or we will be faced to move to a different provider.
I had been a Cricket customer for several years on your $55/month unlimited plan. Recently, I was enticed into upgrading to the More plan for an extra five bucks a month. While I do like the increase in my data speed, I was mainly drawn to the ability to use my mobile hotspot, so I upgraded.However, my hotspot doesn’t work. I can connect my devices to it just fine, but there’s no internet. I come to find out that, apparently, my $350 Nokia 7.1 isn’t “eligible”. However, when you all enabled everyone’s hotspots last year because of the pandemic, it worked just fine. So it’s not a problem or limitation with my phone, you guys have just simply arbitrarily deemed it “not eligible”.Why is it not eligible?
I called the customer service to order a new phone to upgrade my current 3g phone on Jan 3rd. I received email confirmation with order number: 2225806324513097 and then shipping confirmation email with a Fedex shipping track number: 551419658808 quickly after that. But when I traced the order on Fedex, it always showed: The delivery date may be updated when FedEx receives the package. I called Fedex many time after that, they told me they never receive the package from cricket yet. I also regularly checked my order status on cricket online and called customer service many times. They always told me to wait and wait, even this order is a 2 business days shipping order. On Jan 10th, my old 3g phone suddenly lost service and when I chat with the customer service online. I was told the new device was activated that caused my old phone lost service. But Fedex didn’t receive the package and deliver it to me yet. How could it be activated? Since then I chatted with customer service online 3-4
Hello. I have used advanced messaging on the Samsung messages app on my previous Cricket phone. Now I cannot get those specific messages to transfer to my new Cricket Moto phone. However, normal SMS and MMS messages have transferred. How can I get the messages of type "advanced messaging" to transfer to my new phone?
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