• 26 April 2020
  • 1 reply


How come a 15 plus years customer such as myself can't get a discounted price on an phone upgrade?  A new customer can come in and get a free phone but a customer who is here to stay and has proven their loyalty has to pay a couple of hundreds of dollars for the same phone.  What is wrong with this picture?  There is definitely something wrong with this.

1 reply


I joined the community to ask the same question... It sucks... Totally wanting to quit with this company just because of this…

My daughter went with US Cellular and recieved 5 brand new top of the line phones of her families choice at no charge... Think i am going to do the same.