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Credit Card Address Is Invalid

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Is there any reason why I can't purchase an upgrade for my phone online using my debit card? I keep getting the error that says my credit card address is invalid even though I checked that it was correct on both my bank account and for my Cricket account. There is no reason for that error occur.

I know it's not my bank because I didn't have an issue making a payment through another site with the card. I do live in a rural area and if that is affecting my purchase, it is extremely frustrating as I can't get to a store until Sunday or Monday to make a purchase.

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Re: Credit Card Address Is Invalid

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Found out the issue was with my debit card not having the correct address attached to it. Contacted my bank and they fixed the issue. My purchase finally went through.

Sorry, don't know how to mark as resolved.

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Re: Credit Card Address Is Invalid

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Hello @PurpleStarGirl! Welcome to our Cricket Community Forum and thank you for your post. We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Re: Credit Card Address Is Invalid

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I did reach out but no one has gotten back to me on the issue yet.

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Re: Credit Card Address Is Invalid

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Found out the issue was with my debit card not having the correct address attached to it. Contacted my bank and they fixed the issue. My purchase finally went through.

Sorry, don't know how to mark as resolved.

View solution in original post

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