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I can't log on to my account online

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I tried to log on to my account on my phone I don't want let me log on to it it's saying that I need to call customer care and I have tried and I can't get nobody how can I get this fixed so that I can log on to my account on the app that I have on my phone I have not had this problem at all before so I don't understand why this is doing it now
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Re: I can't log on to my account online

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@Shirlena 

Thank you for reaching out. We would like to look into this further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Re: I can't log on to my account online

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@Shirlena 

Thank you for reaching out. We would like to look into this further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post

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