cancel
Showing results for 
Search instead for 
Did you mean: 
JHibiki
Pippa

ZTE Grand X4 update problems

Jump to solution
I have a ZTE Grand X4 and after a forced update my phone has lost the ability to access the gallery in any way, the play store crashes at start up, the camera crashes when I take pictures, and Finally the battery Is draining at About 1% a minute. Anything I can do to fix this?
0 Kudos
1 Solution

Accepted Solutions
JHibiki
Pippa

Re: ZTE Grand X4 update problems

Jump to solution
Newest update seems to have solved all the problems
0 Kudos
4 Replies
Highlighted

Re: ZTE Grand X4 update problems

Jump to solution

MINE IS DOING THE SAME THING WISH SOMEONE WOULD PLEASE TELL US HOW TO FIX THIS PROBLEM

 

0 Kudos

Re: ZTE Grand X4 update problems

Jump to solution

Hello all,

I have a ZTE Grand X 4 and I had this same issue. after the update my gallery would crash as well as my play store and download app. I found that my pictures were still stored under a file marked DCIM. I put in an SD card and was able to move those files to the card and keep them safe. I then went into manage apps. I opened each app and manually cleared the cache on each one. I also deleted my games. (These can be retrieved later from play store) and I deleted all data from the camera as well as the gallery. After this was completed several updates began taking place on the phone and my gallery and other apps that weren't working were then restored. I believe what may have happened is that I didn't have enough memory on the phone for the update to finish. I hope this helps. Have a great day

0 Kudos

Re: ZTE Grand X4 update problems

Jump to solution

Hello all,

I have a ZTE Grand X 4 and I had this same issue. after the update my gallery would crash as well as my play store and download app. I found that y pictures were still stores under a file marked DCIM. I put in an SD card and was able to move those files to the card and keep them safe. I went then went into manage apps. I opened each app and manually cleared the cache on each one. I also deleted my games. (These can be retrieved later from play store) and I deleted all data from the camera as well as the gallery. After this was completed several updates began taking place on the phone and my gallery and other apps that weren't working were then restored. I believe what may have happened is that I didn't have enough memory on the phone for the update to finish. I hope this helps. Have a great day

0 Kudos
JHibiki
Pippa

Re: ZTE Grand X4 update problems

Jump to solution
Newest update seems to have solved all the problems
0 Kudos