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Samsung Galaxy a20 screen issues

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My dad's Samsung Galaxy a20 has very bad screen issues. I turn it on to lock screen and the picture seems to be very (high in color?) It just very white.when I swipe up to enter pin the picture looks perfectly normal, wh10.0.0.0.1 en I go into the home screen everhappymod ything looks very (white) and the phone overall is very dim, can someone please help me and my dad.

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Re: Samsung Galaxy a20 screen issues

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Hello @pilecarls8! Welcome to our Cricket Community Forum and thank you for your post. Unfortunately, Cricket does not sell the Samsung A20. If you are using an unlocked phone and have issues with the device, we recommend reaching out to the manufacturer about any warranty options. 

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Moderator
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Re: Samsung Galaxy a20 screen issues

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Hello @pilecarls8! Welcome to our Cricket Community Forum and thank you for your post. Unfortunately, Cricket does not sell the Samsung A20. If you are using an unlocked phone and have issues with the device, we recommend reaching out to the manufacturer about any warranty options. 

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Re: Samsung Galaxy a20 screen issues

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good solution really it works for me thank postalexperience.com/pos

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