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linkmendall
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pop up ads

I just transferred my ATT Samsung Galaxy S7 to Cricket yesterday.  Today I started seeing pop up ads randomly covering over whatever I was doing.  It's terribly annoying.

I checked some of the other questions and opted out at liveramp, I don't use Chrome as a browser, I couldn't find the "My Cricket" file that others suggested disabling (even after I asked it to show me system files too) and I didn't load any new apps since I switched to Cricket.  It must be something to do with the new Cricket sim card.  It's the only thing that has changed.

Help please.  This is an untenable situation - the ads are that bad!

Kindra

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3 Replies
Moderator
Moderator

Re: pop up ads

Hello @linkmendall,

We would like to take a closer look at this for you. Can you please send us a private message on Facebook (m.me/cricketwireless) or dm us on twitter (https://twitter.com/messages/compose?recipient_id=2446013827) with your account info and the details?

Thanks!

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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linkmendall
Award Winning Star

Re: pop up ads

I'll be honest, I'm not sure how to do either of those things.  Is there an email address I can respond to?

 

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Moderator
Moderator

Re: pop up ads

Just follow one of the links!

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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