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Paparazzi

Refund on a phone i never got

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Ok on the 27th of oct i ordered a phone on the 29th it was delivered. I was not home so it was returned fast foward as being told that the case takes 7 days to be investigated and 7 days for a refund and thats business days ok its now the 18th was suppose to be refunded for a phone i never recieved i keep getting told its under investigation and u should recieve a call no call no refund no answers just a refund
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Moderator
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Re: Refund on a phone i never got

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Hi @xxnicolerenexx and welcome to the Community Forum! We're sorry to hear this happened. We'd be happy to check on the status of your refund. Please reach out to our Support Team on Twitter @cricketsupport or on Facebook at m.me/cricketwireless for assistance. We are available every day from 8 am - 9 pm EST, excluding holidays. 

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Moderator
Moderator

Re: Refund on a phone i never got

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Hi @xxnicolerenexx and welcome to the Community Forum! We're sorry to hear this happened. We'd be happy to check on the status of your refund. Please reach out to our Support Team on Twitter @cricketsupport or on Facebook at m.me/cricketwireless for assistance. We are available every day from 8 am - 9 pm EST, excluding holidays. 

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